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About the Tool

This interactive map developed by Foundations and the Housing LIN provides an insight into the range of projects delivered by providers of housing support and local housing authorities to address situations where discharges from care were being delayed because a housing issue was not addressed in time.

This map also displays NHS England-reported data showing the number of delayed discharges of care from hospital arising from housing issues across England. Between January – December 2017, NHS hospital trusts reported over 110,000 days lost to the NHS due to delayed discharges from hospital arising from a housing or related issue.  

This map contributes to the updated Health & Housing Memorandum of Understanding, in particular, to support national and local dialogue and information exchange to inform better strategic decision making across government, health, social care and housing sectors.

As set out in the NHF’s report by the Housing LIN, Home from hospital: How housing services are relieving pressure on the NHS, the main groups affected by delayed transfers of care are older people, people with mental health problems, and people experiencing homelessness. 

This guide sets out a new framework that transforms how disabled and older people can better access advice or support with home adaptations and support transfer of care back home post a hospital admission.

To illustrate the scale of the pressures:

Housing providers, and other community organisations which deliver housing related services, are well placed to relieve pressure on the NHS, through their work to help people out of hospital and into a suitable home with the right support. The types of services represented in this directory break down broadly into four key categories:

  1. Co-located / embedded caseworkers (often within hospital discharge teams), linked to a community-based handyperson’s service to deliver practical support in the home;
  2. Co-located / embedded housing support, focused on providing assessment and holistic community navigation, based within a hospital discharge team;
  3. Community-based practical housing support, including handyperson’s services, focused on preventing admissions to hospital as well as supporting patients in transition and on their return home; and,
  4. Step down beds and apartments provided within a housing setting, to enable prompt hospital discharge before a patient is ready to return home.

The purpose of this directory is to showcase the wide geographical spread of these innovative projects and services; visually highlight the excellent work that housing providers (and other community organisations delivering housing related services) are doing to support the NHS; and encourage people to come forward with new examples which can be used to build up the directory further. If you know of additional examples, please complete this template (opens new window) and send it to

These project and service examples have been sourced directly from providers and organisations who responded to a Foundations / Housing LIN call for examples, and also from published work from 2017 by the National Housing Federation, the Housing LIN, Skills for Care, the Chartered Institute for Housing, and Care and Repair England. Accordingly, these examples represent a valuable snapshot of a range of innovative services being delivered across England, but are not subject to ongoing updates, so actual delivery on the ground, depending on local commissioning or funding arrangements, may be subject to change.

Tool developed by:

Foundations logo

Housing LIN logo

Care and Repair logo

Skills for Care logo

Chartered Institute of Housing logo

National Housing Federation