Who we are
The Housing Learning and Improvement Network is a dynamic community of over 15,000 housing, health and social care professionals in England, Wales and Scotland. Our mission is to provide sector leadership through the lens of an ageing population and advise on ways to offer better outcomes for customers while driving operational service improvements.
Recognised by government as a sector-leading ‘knowledge hub", our unique network blends essential resources, news updates, free online HAPPI Hours and in person events (all accessible via this website) with bespoke support from our highly regarded research and consultancy team. Here's how we can support you:
- Connecting you with the right people, ideas and information about mainstream and specialist housing options to help you and your organisation to adapt services that enable older and disabled people to live independently in a home of their choice.
- Showcasing sector innovations and best practices across the sector to accelerate your learning and transform your organisation, enabling you to implement impactful improvements.
- Providing thought-leadership, insight and market intelligence on the latest research, strategies, policies and practice developments to expand your knowledge, facilitate you and your organisation's understanding and build confidence in applying relevant learning.
- Support you as a trusted partner in responding to the evolving needs and aspirations of your customers by analysing, evaluating and reviewing your existing services or providing guidance and tools for testing out or delivering alternative solutions.
We are grateful to PRP architects in London and Brunelcare in Bristol for hosting the Housing LIN team.
Senior Data Analyst Cicily specialises in housing, health and social care data analysis. She develops evidence-based insights, forecasts and needs assessments that support strategic planning and decision-making for local authorities, housing providers and sector partners. Working with complex datasets, she translates data into clear, actionable intelligence that helps organisations understand current and future housing and care needs. She is passionate about using robust analysis to inform policy, improve services and support the delivery of innovative housing solutions. Senior Public Affairs and Communications Officer Sally leads our public affairs and communications activity, helping to raise the Housing LIN's profile and influence across the housing, health and care sectors. She develops and delivers strategic communications campaigns, media engagement, stakeholder relations, and events that showcase Housing LIN’s research, consultancy and thought leadership. Passionate about effective communication and policy influence, she works to ensure innovative housing solutions and sector insights reach the audiences that can drive meaningful change. Assistant Director: Commercial and Partnerships Lois leads our consultancy, research and strategic partnership activities focused on housing, health and social care. She is responsible for securing and delivering commissioned projects, developing relationships with sector partners, and supporting policy and practice improvement across the UK and internationally. Lois specialises in housing for older people, supported housing and age-friendly communities. She combines evidence-based research, stakeholder engagement and strategic advisory work to influence policy and service development. Assistant Director: Operations and Marketing Jerome supports the smooth running and ongoing development of Housing LIN, working across operations, communications, marketing, digital activity and business support. Bringing long-standing organisational knowledge to the team, he helps provide the coordination and continuity needed to support Housing LIN’s role as a sector-leading knowledge hub, sharing resources, news, events and insights with its network, alongside its research, advisory and consultancy activity. Business Director Ian is responsible for the Housing LIN’s research and consultancy business. He has a track record of working for Government and a large number of local authorities, NHS organisations, housing providers and research funding bodies across the UK to undertake projects in relation to housing, accommodation and support for older people and people with support needs. He has worked as a local authority commissioner of housing and care services and for housing associations in development and management roles. He is the author (with Ipsos MORI) of the Supported Accommodation Review (2016) for the Department of Work and Pensions and the (former) Department of Communities and Local Government Review, the NHF’s Home from Hospital (2018) report highlighting how social landlords can support NHS and local authority commissioners to improve the wellbeing of older people, the LGA’s Housing our ageing population (2018) covering exemplary local authority practice in relation to older people’s housing and a co-author of Adaptations without Delay (2019) for the Royal College of Occupational Therapists. Chief Executive Jeremy was formerly National Lead for Housing at the Department of Health responsible for the then Extra Care Housing capital programme (now repurposed as the CASSH programme) and known for his thought leadership. After leaving the Department, he founded the independent Housing LIN, bringing together housing, health and social care professionals in England, Wales and Scotland to exemplify innovative housing solutions for an ageing population. Jeremy is a member of the Government’s Older People’s Housing Task Force. He has also written extensively on housing for an ageing population and ageing-friendly design (RIBA), author and secretariat to several of the influential APPG on Housing and Care for Older People HAPPI Inquiry reports, sits on several academic, trade and professional body Advisory Boards, and was a judge on the government’s Home of 2030 design competition.Our Staff
Cicily Biju
Sally Razey
Lois Beech
Jerome Billeter
Ian Copeman
Jeremy Porteus