TAPPI Phase 2: New personal stories from our TAPPI Co-production Champions

The second phase of TAPPI is committed to co-production. The approach we have designed is a Champions’ model. Each of the six TAPPI testbed sites nominated staff and tenants to join the Co-production Champions Group. There are 17 members of the Champions’ group, 9 tenants and 8 staff.

The Champions’ group provides a pool of tenants and staff who can get involved in all the various aspects of TAPPI. The group meets virtually on Zoom every six weeks to:

• share experiences of using technology
• learn about co-production
• and hear from guest speakers about different aspects of TAPPI.

The group is facilitated by Pete Fleischmann and Jolie Goodman from Co-production Works. In between the meetings, the Champions are responsible for leading co-production in their local testbed site.

The Champions’ group makes sure that the voice of later life housing tenants is at the heart of everything that TAPPI does, enabling TAPPI to be rooted in people’s lives and the reality of their experiences.

The 3 personal stories collected here are the authentic voices of the Champions. The stories cover the positives and negatives of digital technology, peoples’ hopes and fears and highlight how technology can be both a blessing and a curse:

• Elisabeth, is an Occupational Therapist working as part of the TAPPI project, at Dairy View, an extra care living scheme managed by Housing 21.
  "Some residents fear their privacy will be invaded”
• Darshan, Darshan Savani is TAPPI project manager in the adult’s transformation team at Haringey Council.
  "Lots of residents want more control over day-to-day tasks like opening their curtains and switching on lights"
• Vicky, 55 lives in Dairy View, an extra care living scheme managed by Housing21.
  "I have my phone and a tablet but I'm a real technophobe!"

And if you have missed previous TAPPI Personal Stories, they are:

• Debra, 54, a former midwife who lives alone in a supported housing scheme in North London managed by Homes for Haringey
• Marilyn, 81, a retired cardiology nurse residing at an Extra Care service in Swansea with Pobl Group, a housing, care, and support provider
• Rosemary, 76, who lives in a retirement village in Ledbury, Herefordshire, managed by Platform Housing Group, and
• Alice, 89, and Peter, 82, who reside in a Bield Housing & Care-managed retirement complex.

In addition this week, Debra Edwards, TAPPI Co-production Champion wrote a fantastic article on the power of co-production for Care Management Matters magazine in which for shares her lived experience with CMM:

I want to spread the word so other organisations can effectively design and deliver care and housing services in partnership with the people they support.