No Assumptions: A Narrative for Personalised, Coordinated Care and Support in Mental Health

This report by National Voices and Think Local Act Personal calls for more personalised, coordinated care in mental health services; in particular, that they consider "who I am, what's important to me, how I wish to be supported and how people behave with me". It describes the critical outcomes and success factors in the care, support and treatment of people who use mental health services, from their perspective. It also includes a number of case studies that show how good personalised, coordinated care in mental health services can be achieved around England.