Going Digital: The new digital generation


This Housing LIN Cymru case study showcases how North Wales Housing have embraced the digital agenda, building on a Digital First Strategy, with the help of tenants in 2014.

It describes how North Wales Housing realised that to make more of an impact they needed to invest more in it and outlines how being more digital aware can help the older generation, and how they went about identifying their needs and tailoring programmes for them.