What is Telecare? Ultimate Guide to Telecare


We're pleased to collaborate with Appello to bring you this Ultimate Guide to Telecare, an introduction to the fundamentals of telecare, with information on how housing providers can maximise their care and support offer so people can enjoy a greater quality of life.

Telecare enables people to live safely and more independently by providing 24/7 monitoring services. This means individuals can stay in their own homes or live in supported housing, with the peace of mind that help is available if they need it.

In part one of our Ultimate Guide to Telecare, we answer some important questions including:

  • What is telecare and who uses this?
  • How does telecare work?
  • Why is telecare important and what does digital telecare mean?
  • How to choose telecare?

The guide is aimed at housing providers and other organisations who want to deliver telecare services that enrich the lives of older people, while ensuring you make the most of your investment in the technology.

You’ll also find much of the guide useful if you’re looking at telecare for yourself or a family member  (opens new window)as this explains the essential information in plain English.