This White Paper published by the Ministry of Housing, Communities & Local Government aims to establish a new Charter for social housing residents in order to understand and meet the needs of social renters.
It delves into the impact of Covid-19 on people living in social housing, and social landlords’ response to the challenges that the pandemic has brought.
The new Charter for social housing residents contains 7 statements of expectation such that every social housing resident should expect:
- To feel safe in their home
- To know how their landlord is performing
- To have their voice heard by their landlord
Additionally the paper found:
- That around 24% of working age disabled people live in social housing
- In 2016/17 over 33% of the recipients of Disabled Faciltiies Grants were social housing tenants - where eligible applicants include older adults, people with a learning disability or autism, or people with a physical disability
- With the impact of COVID-19 landlords have found new ways to continue engagement through a mix of virtual meetings and telephone calls
- Increased local resilience during the pandemic as seen a growth in resident led initiatives to offer support to other residents and helping to tackle loneliness and isolation
- That creating good quality, well designed, decent homes and good neighbourhoods with access to green space can promote health and wellness, including mental wellbeing
Additionally, the White Paper a detailed summary of each of the policy measures brought up in the paper and key measures for changing the regulatory regime for social housing.