London Region JIP Efficiency Programme Telecare Optimum Delivery Tool

The Optimum Telecare pathway has been developed to detail the key overarching steps of any Telecare service. Within each of these steps there are a number of key questions and issues which can be used as a checklist by each local Telecare service to map their own progress with a view to further development.

This guidance is meant to steer people through the process and act as a support tool for directors, commissioners, Telecare leads and service providers. Whilst being an optimum mode, depending on the current position of the service some of the questions raised in the checklist may be more pertinent than others. Therefore, anyone using the tool should apply their judgement to its application.