The report from Peabody is based on research with some of their general needs residents aged 50 and focuses on helping them to improve their understanding and confidence around managing their own health. It looked at how:
- services can be delivered effectively at lower cost?
- self-care can be encouraged for the most vulnerable customers and reduce dependency on direct support?
- partnerships with other agencies can ensure a coordinated response to support residents’ complex and multiple health needs?
The report shows how housing associations can play an important role in empowering residents to stay healthy and also demonstrated the value of a person-centred approach to build more system resilient.