Going for broke with personalisation - new approaches to housing with support for people with disabilities

This Housing LIN Case Study No 89 is based on a presentation given at the East of England Housing LIN regional meeting earlier this year in Cambridge. It gives a high level view at the introduction of a housing brokerage service in Essex and identifies the key phases and activities that took place.

With the recent refresh of 'Think Local Act Personal', it also provides useful information to anyone considering developing a more personalised housing offer and the key ingredients for establishing a brokerage service.