Sanctuary Supported Living supports people on their pathways to independence. Through quality support and housing, we equip people with the confidence, self-esteem and life skills they need to live as independently as possible, whether that’s for the first time or following a significant change in circumstances.

We offer a range of housing with support and care, designed to meet individual needs, and naturally encourage independence. Our services include housing management only, supported housing, supported housing with care, and residential care and nursing homes. (opens new window)

Shaftesbury Court Independence through person-centred support

One of our most recent inspirational achievements is Shaftesbury Court, a residential care home for adults with physical and learning disabilities in Trowbridge, Wiltshire, which has been shortlisted for a major industry award.

The residential care home has been named a finalist in the ‘Healthy Homes’ category of the 2021 Inside Housing Development Awards, after a £2.8million remodelling programme completely transformed the building to better meet residents’ needs.

“We’re all thrilled that Shaftesbury Court has deservedly made it into the finals of these prestigious housing awards. Residents were involved in its development every step of the way and they’re very pleased with the finished product. They’re proud to call it their home and it’s a happy place where they live more independently than they could ever have imagined”

Samantha McCrindle, Local Service Manager for Shaftesbury Court

Engaging and inspiring residents

During the £2.8m transformation, residents temporarily moved into an alternative care home in Devizes where Daisy, a Senior Care and Support Assistant at Shaftesbury Court, organised a funfair activities day.

Contractors Lancer Scott helped out and built funfair games specifically designed around residents’ disabilities. This was especially important during a time when many vulnerable residents were shielding and unable to return to their normal daily lives.

Ahead of their return to Trowbridge, residents were invited to choose their own wallpaper, bathroom tiles, curtains and contributed their ideas for all the communal spaces. The building has been completely redesigned to create a larger living space and bedrooms with level access throughout. The new, fully adapted kitchen includes rise/fall kitchen units so residents can cook themselves and enjoy new sensory experiences.

The fully adapted en-suite bathrooms have a new track and hoist system so that people have more privacy during personal care and the risk of injury to support staff is reduced, while residents maintain their independence and privacy in their home.

“It has given me independence and confidence”

Martyn, resident

“I love my bedroom the best as it’s comfy and I feel safe”

Teresa, resident

Since re-opening the newly redeveloped service, it has been inspected and rated by the Care Quality Commission and was rated as ‘outstandingly well-led’ and ‘Good’ overall. Of particular note to the inspectors was that the service has an “exceptionally positive culture that was person-centred, open, inclusive and empowering” and that “people living at the service were valued for the individuals they were”.

Shaftesbury Court’s residents now have the home, space, and independence they desire, supported by Samantha’s outstandingly well-led team.

Sanctuary Supported Living’s Shaftesbury Court at a glance

  • 14 en-suite bedrooms in the main building and two adjacent bungalows.
  • All accommodation is on the ground floor, with level access throughout the building and garden.
  • 24-hour residential care and support, including personal care, depending on individual needs.
  • Highly-trained staff on-site 24 hours a day, seven days a week.
  • Tailored care, support and assistance with daily living skills, developing hobbies and interests using the Life Star Model (opens new window).

If you enjoyed this #InspirationalAchievements page, you can find out more about Shaftesbury Court here (opens new window).

Sanctuary Group is proud to sponsor the Housing LIN’s extra care housing pages.

For more information about Sanctuary Supported Living’s residential care homes and supported housing services for people with physical or learning disabilities, see our latest news (opens new window), read resident stories (opens new window) or find a service near you (opens new window).

#InspirationalAchievement (opens new window)

View more of our Inspirational Achievements.