Just launched! New findings and tools to improve the way technology is used to support people living independently.

TAPPI HTML Webpages image

Formally launched at the ITEC Conference 2024 in a session on ‘Helping people maintain the life they wish to lead in a place they call home', Housing LIN is delighted to publish the key findings from Technology for our Ageing Population: Panel for Innovation (TAPPI) Phase 2.

These encompass the TAPPI Principles - co-produced with residents, customers and partners- and the tools to aid and inform others seeking to improve the way technology is used to support people living independently and ultimately achieve better technology-enabled outcomes.

Speaking at ITEC 2024 in Birmingham, Jeremy Porteus, Housing LIN's CEO, said:

"We have been on an incredible TAPPI journey over the last 4 years. From the 1st Inquiry to develop the initial framework to working with 6 'testbeds' in Scotland, Wales and England to refine them into a simple, easy-to-apply set of principles in Phase 2, we are immensely proud to have been at the heart of this exciting technology enbled project.

And, with an excellent range of toolkits, videos and animations coproduced with all our partners and launched on our new web-pages today, we want you and your residents, customers and staff to also experience the TAPPI experience. We encourage you to fully adopt these principles in your strategic plans and operational practices.”

Susan Kay, Chief Executive at The Dunhill Medical Trust said:

“This programme has been a humbling and salutary reminder of the importance of user-led service development. I urge anyone who is contemplating a technology-centred service development to improve the ability of older people to live independently for longer to start with  these resources.”

Phase 1 and Phase 2 of the project was about first listening and gaining insights that could improve the way technology is used in housing and care for older people, and then using these insights to assess the digital services and solutions in six testbed sites with the goal to create new, scalable housing service models using technology enabled care which support personalisation and, simply, deliver better outcomes for people.

Led by Housing LIN in partnership with TEC Services Association (TSA) and funded by The Dunhill Medical Trust we thank everyone involved, including:

  • Professor Roy Sandbach OBE, TAPPI Chair
  • TAPPI Steering Board
  • Co-Production Works, Co-Production and Engagement Partner
  • Cambridge Centre for Housing and Planning Research (CCHPR) at the University of Cambridge, Evaluation and Shared Learning Partner
  • And the six locality 'testbeds' including Bield Housing with Care, London Borough of Haringey, Platform Housing Group, Pobl Group, Southend Care, and Wiltshire Council