Are housing providers ready for the digital switchover challenge?

Digital Telecare Readiness report cover sml

The Digital Telecare Readiness Report 2026, published by Appello in partnership with Housing LIN, reveals a widening readiness gap. While awareness of the switch-off is high, many providers do not expect to complete their digital telecare upgrades in time, raising real concerns for resident safety.

Part 1 of the Digital Telecare Readiness report looks into three critical areas: 

  • Risks of Delay: How limited industry capacity and supply chain pressures threaten upgrade timelines.
  • Safety vs. Tech: Why interim solutions like A2D converters and dispersed alarms may fail to meet safety and regulatory standards.
  • The Skills Gap: How a lack of internal expertise hinders a safe, effective transition before the deadline.