Where and how to get referrals outside of framework?

Michael Ferguson 31/10/19 General Housing Topics

Hi there

We have recently set up supported accommodation in West Midlands, we are spot purchasing on the framework. Our concern is the competition for referrals appears to be quite fierce.

We wanted to know if anyone knew of any other ways of getting referrals whilst we wait for the tender process to open?

Any help would be appreciated

Thanks

Post a reply

Marie St-Mart 01/11/19

Hi Michael,

Three things that will attract the west midlands for you to get referrals.

1. upload a five star paperwork about you and your company and services you can provide the
more flexible you are with your services the better.

2. Is down to cost the local authority wants price that suits them and your price should cover
everything.

3. The local authority lays heavy on your skills, experience and your recruitment retention.

I hope this helps

Michael Ferguson 04/11/19

Hello Marie

Thank you for taking the time to respond to me.

1. When you say the more flexible you are the better, can you give me an example please?

2. Again when you say cover everything? What do you mean? Our price is fixed as per the framework cost and includes the required amount of weekly support, unless we were to go below this figure?

3. How do we let the LA know information regarding our skills, experience & staff retention?

Thanks in advance

Paula Meyrick 04/11/19

Hello there,

Can you tell me what framework you refer to please?

thank you
Paula

Michael Ferguson 04/11/19

Not exactly sure what you are asking Paula, the West Midlands framework or portal is what I am refering to.

Marie St-Mart 04/11/19

Hi Michael,

1. When you say the more flexible you are the better, can you give me an example please?

Flexible is not providing just one service such as just people with Dementia or just learning disabilities. You'll cover different service type.

2. Again when you say cover everything? What do you mean?
as above.

Our price is fixed as per the framework cost and includes the required amount of weekly support, unless we were to go below this figure?
As I don't know your price and how you came to your price. I cannot answer the reasons.

3. How do we let the LA know information regarding our skills, experience & staff retention?
Have you register with your local authority?

I hope this helps.

Marie St-Mart 04/11/19

Hi Paula,

2. Register to their framework. For example to be on the local authority's Approved Provider
list) and can get direct to Social Services who are the decision maker for referrals.

hope this helps

Paula Meyrick 05/11/19

Hi Marie, thanks for the reply. I am working for a Local Authority on a project looking at specialist & supported accommodation. We are considering setting up a framework for specilaist housing providers (via a Dynamic Purchasing System) and I am trying to identify other Council's who may be operating something similar. Are you able to tell me whose frameworks you have applied to please and, if they are for Care or Housing (or both).

Many thanks
Paula

Nicky Ellison 05/11/19

Darlington have done something similar as are Essex, Essex have a very comprehensive specification for supported housing and related services, worth a chat. Daniel Gamister is leading the commissioning process. Hope that helps

Paula Meyrick 05/11/19

Thanks Nicky, that's really helpful.

Simon Temple 05/11/19

Hello

Does anybody please have the service charges you can charge for supported accommodation?.

Also a standard hourly rate to provide care and support in a 2 placement facility due to their needs which have been identified.

Need to bear in mind labour gets in the nmw will be £10.00 per hour start

Thanks

Marie St-Mart 06/11/19

Hi Paula,

I've applied to most local authorities' Frameworks for both Care and Housing and Housing & Care together. Not every local authorities does DPS there are some that have yet to get on the DPS system.

You will need to fill in a DPS ITT request form.

Hope this helps.

Marie St-Mart 06/11/19

Hi Simon,

What local authority you are talking about? Also as of April 2019 Hourly rate went up to £17.00 in London and £16.00 out of London. Please note these rates are average rate the local authority still have Minimum Rate, Maximum Rate they would pay.

For supported Living a two bed facility would be those who are Category 4-5 and the rates are at higher price due to their complex needs.

hope this helps