Rented housing with assisted living!

Does anyone have any experience of waiting lists for rented housing with extra care. My uncle doesn’t have any quality of life where he lives and he’s been on there waiting list for two years come the new year.
I want to know why he’s only on the waiting list for one location when some people are on multiple location waiting lists and there’s other housing providers other than anchor so why’s he not on there waiting lists as well? Any advice would be greatly appreciated! Thanks

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