Voice, Choice and Control: How registered nurses, care and support staff in the care sector can support people to achieve these aims
This brief document sets out what good quality care and support looks like, this includes:
- supporting people to live independent lives
- maintain relationships
- live without fear of harm or abuse
- experience the provision of care positively.
It sets out six core elements and emphasises the importance of relationships and leadership:
- care
- compassion
- competence
- communication
- courage
- commitment.