Housing LIN Case Study (no. 170): Becoming Trusted Assessors gives agency to Middlesbrough Staying Put Agency

Written for the Housing LIN by Janet Seward, Partnerships Manager at TACT, this case study (no.170) shares Middlesbrough Staying Put agency's experience with TACT (Trusted Assessing and Care Training) Ltd to provide Trusted Assessor training accredited by OCN London in line with the national qualification for Trusted Assessor. 

Middlesbrough Staying Put is a leading regional home improvement agency in the North East of England that holds the Home Improvement Agency Quality Mark. As part of Adult Social Care, they offer specialist support and advice to older people, disabled people, and people on low incomes, to help them maintain, adapt, and improve their homes.

Middlesbrough Staying Put commissioned TACT Ltd to provide Trusted Assessor training accredited by OCN London in line with the national qualification for Trusted Assessor. This case study shares what Middlesbrough Staying Put found, including many positive by-products of the Trusted Assessor model that people might not initially think of.