Delayed transfer of care improvement tool

This NHS Improvement tool has been developed to enable trusts, clinical commissioning groups and local authorities to understand where delayed transfers of care (DTOC) are in their area or system.

It brings together data already submitted by NHS organisations and local authorities into an easy to use dashboard which as well as showing where their biggest DTOCs are, also allows tracking the progress of any actions.

The tool also tracks data over time and uses a technique called statistical process control to:

  • identify when interventions result in an improvement
  • highlight when activities are not resulting in change, indicating that a change of approach is required.