Using Resident Scrutiny to drive housing and care accountability
Added on 07/02/2013
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As part of our series of recent thinkpieces looking at user involvement and citizen engagement, this new Housing LIN case study No 65 by independent consultant Phil Morgan reviews an innovative approach used by Central and Cecil to promote resident scrutiny of both housing and care services, using techniques drawn from housing to promote bottom up accountability to tenants and service users.
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- The Dreams and Needs of Housing for the Elderly - Findings from a user study on two sheltered housing schemes in Finland
Caroline Tiller, Chief Executive, Central & Cecil
C&C is the London based registered provider "where inspiration lives". We have offered housing, care and support to vulnerable people for over 87 years. We specialize in older people's housing and services, and we strive to enhance the quality of life of vulnerable people living in our accommodation through developmental, engagement and creative projects. Above all, we aim to be inspirational in everything we do. We are proud to share these values with the Housing LIN.