Aspirations, Dignity, Engagement, Older People, Population Needs, Regeneration, User Involvement, User Views
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Older People - user involvement
Updated on 19/12/2011
Understanding service user views and experiences is critical to effective service commissioning and evaluation. The resources listed below cover different aspects of involvement and user experience.
- Involving older people in service commissioning: more power to their elbow? Carried out on behalf of JRF by the London School of Economics and Political Science, this research, which investigated what happens when older people are given the opportunity to shape service commissioning...
- Using the Quality Assessment Framework and Meeting Essential Standards of Quality and Safety This briefing by Sitra sets out in broad terms the overlapping areas of the Essential Standards for Quality and Safety and the Supporting People Quality Assessment Framework (QAF). Its purpose is to...
- How can local authorities with less money support better outcomes for older people? Research shows that older people want and value low-level support - 'that bit of help' - but the benefits of investing in this are realised over many years, making it harder to prove impact and protect...
- Older people with high support needs In 2009, the Joseph Rowntree Foundation (JRF) launched A Better Life, a research programme focusing on how we can improve the quality of life of older people with high support needs. The first publication...
- Increasing Voice, Choice & Control for Older People with High Support Needs - Emerging Lessons This paper by the National Development team for Inclusion (NDTi) has been published to share findings (so far) from a two-year project which is aiming to increase the voice, choice and control of older...
- Effective Resident Involvement and Consultation in Sheltered Housing - A Good Practice Guide for Providers and Commissioners In 2009 the report 'Nobody's Listening', published by Help the Aged recommended the "...establishment of good practice guidance for both commissioners and providers concerning resident involvement and...
- EAC Housing for Older People Awards 2010 - Report The development, implementation, consultation process and findings of the first retirement housing awards nominated by the residents.
- Putting People Centre Stage The aim of this Housing LIN Report and the accompanying case studies is to emphasise the real benefits to commissioners and providers of housing with care and support which arise from the genuine engagement...
- A World of Difference - one million ways to a better life - five years on A new report from Housing 21 calls for action to help support and encourage older people who are eligible for benefits which they don't claim. The report, 'A World of Difference', analyses the experience...
- Topic framework for conversations with older people A template designed to find out the views of older users of an extra care housing scheme, could also be adapted for sheltered housing, residential care and day care. It contains a range of questions...
- Dignity in Housing This Housing LIN Report covers policy and good practice to maintain dignity in housing and housing related support. Although the emphasis of the report is on older people, the principles can be applied...
- Now you see me, now you don't: how are older citizens being included in regeneration? Published by Age Concern England the report explores how older people benefit from and are involved in regeneration. Contains evidence of progress made and challenges, many case studies as well as recommendations...
- Planning for the majority: the needs and aspirations of older people in general housing Published by the Joseph Rowntree Foundation the report looks at the characteristics of older people and their neighbourhoods and the implications for future housing and environmental design. Drawing...
